High-stakes conversations are filled with “candor moments,” when we feel strongly about something but aren’t sure how to articulate it. In these moments, some people “bail out” of conversations, overwhelmed or shut down. Others “bruise” (metaphorically) by being harsh or overly assertive. Communication stuck in a bruise-bail cycle is defensive and unproductive. Learn a third way, the way of candor, for respectful, open, and rigorous conversation about the issues that matter. Jim Bolton, a consultant, trainer, and executive coach from Ridge Training is our presenter.