Working Through Conflict and Gridlock 08/05/2021
Conflict is defined as “competing needs accompanied by high emotion.” When people are flooded by emotions they become defensive, triggering defensiveness in others. Learn to de-escalate negativity and emotional gridlock that block the ability to address the important needs underlying strong points of view. Jim Bolton, a consultant, trainer, and executive coach from Ridge Training, will present.
Start DateAugust 5, 2021
End DateAugust 5, 2021