Given the open nature of school board meetings and the contentious issues addressed, knowing how to handle hostile questions and comments in the horseshoe is a key success skill for board members. This skill is about treating the question and questioner with respect and thus earning respect as a leader. The skill makes it easier for others to hear your perspective, without changing or softening your point of view. This session will introduce a method for handling hostile questions and invite members to practice handling hostile questions in break-out groups. Jim Bolton, a consultant, trainer, and executive coach from Ridge Training, will present.